Privacy policy
My contact details: Helena Moon
Mobile 07443 543784
Email: helena@thecompassionatecoach.co.uk
I currently collect and process the following information concerning you:
Name
Address and email address
Telephone number
Date of birth
Emergency Contact Telephone Number
Doctor's Name and Surgery
Basic Medical History Form
Initial Consultation Form
Notes made during the therapy session
How I gather the information and why I have it:
Most of the personal information I process is provided to me directly by you for the following reasons:
It is necessary for me to hold your contact details whilst we are working together in order that I can send you information that you may need during the time we are working together.
At the beginning of our time together we will be discussing 'informed consent' and how throughout the duration of our work together, at each step of the journey, I will be asking for your written consent regarding your agreement to engage with any of the various options of therapeutic interventions we discuss, prior to the treatment itself.
Then with your consent, I will most likely be contacting you occasionally between sessions to forward relevant information to you, to be read and sometimes carried out as a simple 'homework' task if you have the time between the sessions.
I may also need to contact you if there is any unavoidable change of plan in the arrangements concerning the schedule for therapy sessions.
The Initial Questionnaire I send you prior to the therapy itself, is to help to identify as best as we can, your hopes concerning the outcome of the process, and also to give me an indication of your values which will form the basis of our work together.
The reason I ask for this information prior to treatment is in order for us to have the maximum amount of time on the first session, to discuss the possible therapeutic options, in order that you are able to make informed choices as you move towards the onus of the work you wish to focus on throughout this process.
Towards the end of each session we will spend a brief period of time discussing which aspects of the session you found most helpful.
I may write notes concerning this, in order to help me to remember the pertinent information which arises. Then following on from the session I will consider some of the strategies which I feel you may find helpful going forward. We will then discuss at the beginning of the next session.
However, I will be inviting you to contact me in between sessions if you have anything specific that you wish to ask me which you feel cannot wait until the next session. If I feel I have information which may be helpful or pertinent for you in the meantime I will forward it to you with your permission.
Your basic medical information is required by me, as there are some forms of medical disorders which may be contraindicated for hypnotherapy.
And also some medical issues may simply be beyond my experience and knowledge and therefore it is important that I know this prior to any potential treatment, so that we can discuss any more helpful and appropriate courses of action for you.
Under the General Data Protection Regulation (GDPR), the lawful bases I rely on for processing this information are:
Your consent.
You are able to remove your consent at any time by contacting me at: helena@thecompassionatecoach.co.uk
What I do with the information I have concerning you:
Your personal information is only used for the reasons I have collected it from you which are listed above. Only information I actually need is collected.
Your information will only be seen by me, and will not be passed on to any other persons or organisation, unless I have your permission, or I am required to share it by law.
Personal information is retained only for as long as it is required for the purposes collected. However, the National Council of Hypnotherapists recommend that all information is kept for a minimum of three years.
You have a right to see any information which is about you, which I retain.